FileSway questions, answered
Formats, size limits, PDF tools, privacy, and what Pro adds.
Quick answer
Last updated
- FileSway converts, resizes and compresses photos and PDFs on iPhone.
- It does not convert video, audio or Office files.
- Files are processed on device; no account is needed.
- Pro is a one-time $14.99 purchase in the U.S.
Answers by topic
Formats 4
What formats can FileSway read and write?
FileSway reads JPG, PNG, HEIC, TIFF, BMP and unlocked PDFs. It can write PNG, JPG, HEIC, TIFF, BMP, PDF, WebP (device dependent), GIF (one still frame, not animation) and ICO (one icon up to 256 px). Import from Photos and Files. Document scan is available on supported devices. You can convert an image to any of those outputs.
How do I convert a HEIC photo to JPG on iPhone?
Add the HEIC photo from Photos or Files and choose JPG. JPEG is the same format here. One photo to one format is free. Several files in one job need FileSway Pro. Those steps are how you convert HEIC to JPG.
Will converting to PNG improve quality?
PNG keeps the rendered pixels without lossy compression, but it can’t recreate detail the source has already lost. Choose PNG when you convert an image.
Can FileSway convert video, audio or Office files?
No. FileSway works with photos, still images and PDFs. Use it to convert an image, not video, audio or Office files.
Size limits 2
How do I set a size limit on a photo?
Set a limit and we’ll make the file smaller only as needed. Your original stays unchanged. Presets span 100 KB to 50 MB, or type a custom limit in KB or MB. That is how you compress a photo to a size limit.
Does a destination preset guarantee my upload is accepted?
No. Presets are suggested size limits, and platforms change their rules. File size is only one requirement, so check the destination’s other rules and look over the finished file before you compress a photo to a size limit.
PDF tools 3
How do I select or reorder PDF pages?
Type page numbers or ranges to select, arrange or reorder pages, then split or keep those pages. FileSway accepts unlocked PDFs only. The steps are how you select or reorder PDF pages.
How do I compress a PDF on iPhone?
Compress or prepare an unlocked PDF for a size cap of 10, 15, 25, 35 or 50 MB, or a custom size. FileSway can split it into numbered parts if needed, and you can preview the original against the finished file. Compression or splitting can affect forms, links and signatures. That is how you compress a PDF.
How do I make a PDF searchable?
Searchable PDF uses on-device OCR and needs FileSway Pro. OCR can contain errors. See how to make a PDF searchable.
Privacy 2
Does FileSway need an internet connection?
Document processing does not upload your files to our servers. Image conversion, PDF tools and OCR run on the device. Cloud file providers, Apple purchases and restore, and links you choose to open can still use the internet. The current version has no advertising or analytics SDK and no account.
Can I remove location or other metadata from a photo?
Supported metadata is kept by default. You can remove photo metadata, including location or broader supported metadata, when you choose to.
Pro & purchases 4
What’s free, and what does Pro add?
Free is one input and one output per job, with size and adjustment options, without searchable OCR. A multi-page PDF can still produce more than one result file on the free plan. Pro adds batch conversion, multiple output formats per job, and searchable PDFs using on-device OCR. Compare them on the pricing page.
Is Pro a subscription?
No. FileSway Pro is a one-time, non-consumable purchase ($14.99 in the U.S.). Prices are set by Apple and can vary by country or region. There is no subscription. Restore purchases is on the Settings screen. Details are on the pricing page.
Do I need an account?
No. You do not sign up or log in. Purchases are covered on the pricing page.
How do I restore Pro on a new iPhone?
On the Settings screen, tap Restore purchases. Use the same Apple ID you used to buy FileSway Pro. FileSway has no account of its own. The steps are on the pricing page.
Troubleshooting 3
A website still rejects my file. What should I check?
Check that site’s limit and pick a lower preset or a custom value in KB or MB, then compress the photo to that size limit. Presets span 100 KB to 50 MB. File size is only one requirement, so look over the finished file too.
Why won’t FileSway open my PDF?
FileSway accepts unlocked PDFs only. A locked PDF will not open when you select or reorder PDF pages.
Why is WebP missing, and who do I contact?
WebP is device dependent. It is available when your iPhone can encode it. FileSway is coming to the App Store. This site will link straight to the listing as soon as it’s live. Corner Post Web makes FileSway. Email support@cornerpostweb.com. WebP is listed when you convert an image.
No questions match that filter. Try another word, or email support@cornerpostweb.com.
Your files.
Ready to go.
FileSway is coming to the App Store. Convert, resize & compress photos and PDFs, right on your iPhone.